TeleSales (Inside Sales)

Many companies are turning to inside sales teams in order to reduce selling costs and reach more potential customers. There are very specific skills necessary to be an effective inside sales person. Telephone Sales Skills is a highly interactive workshop which presents the sales process as a series of steps which will lead to a logical -makes sense- close. The premise is, that we, as sellers, need to understand what our prospects do, in order to help them better accomplish what they are trying to do.

For Outbound Tele-Sales, the workshop focuses heavily on the anticipation and proper handling of the prospect's responses.

Inbound Tele-Sales Workshop concentrates on the development of a proactive, rather than responsive style, to fully maximize inbound call opportunities.

The Workshop enables managers to analyze their sales team's current telephone sales activity, and works with them in developing a series of effective approaches to improve closing ratios.

It enables representatives to apply proven sales concepts to their telephone sales process via the development of a step-by-step approach. Their newly taught skills will enable them to handle responses in a timely and appropriate manner, turn issues around and move successfully through the sales process toward closure.

Call us: +353 1 6177890
Email: sales@dei-sales.ie